Privacy Policy

1. Introduction

Welcome to Flojo ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us in any way.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Place an order for our products
• Subscribe to our newsletter
• Contact our customer service
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages visited and time spent on those pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Providing customer support
• Sending transactional emails and order updates
• Sending marketing communications (with your consent)
• Improving our website and products
• Analyzing usage patterns and trends
• Preventing fraudulent transactions and monitoring against errors
• Complying with legal obligations

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who help us operate our business, such as payment processors, shipping companies, and marketing partners.
• Business Partners: Trusted third parties who assist us in offering products and services.
• Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.